SHIPPING

We offer free standard shipping within the U.S. and free international shipping. Expedited shipping options are available with additional fees. Orders will be insured and traceable.

DOMESTIC SHIPPING

All domestic orders are shipped via UPS or USPS Ground Shipping for free. Customers normally receive their orders 3-5 business days from the shipment date. We also provide express options through UPS to accommodate 3-day, 2-day, and next-day delivery with additional fees.

INTERNATIONAL SHIPPING

All international orders are shipped via DHL or UPS Worldwide Express for free. All import duties will be prepaid by customers at checkout.

If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.

Items will ship from New York, New York (United States), with an official invoice declaring the exact total of merchandise purchased in US dollars.

PROCESSING

Please allow up to 2 business days to process regular orders and 3-5 business days to process custom emboss orders.

Orders will be shipped according to the customer’s specified address and will require a signature for delivery. We are not responsible for items delivered to incorrect shipping addresses. If a shipment is returned to us for any reason, the customer will be responsible for the cost to re-ship.

All orders will be insured. We are not responsible for any lost or stolen merchandise incurred upon shipping.

All stated shipping times are an estimate and not a guarantee. Shipping speeds for international orders are not guaranteed, but most orders arrive within the stated window. Please contact the shipping service directly for a more precise estimate once your order has been dispatched.